City help guide
Domestic Violence Help in Charlotte, NC
Free, confidential help in Charlotte — a local 24/7 hope line, where to file for a domestic violence protective order in Mecklenburg County, free legal help, and shelters and programs near you.
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Get help now in North Carolina
North Carolina Coalition Against Domestic Violence
North Carolina’s coalition doesn’t publish a separate statewide crisis line — this is their office number. For 24/7 crisis help, call the National Hotline at 1-800-799-7233, and the coalition can connect you to local programs.
Visit the coalition’s website — local programs, shelters, and advocates across North Carolina.
National Domestic Violence Hotline — free, confidential, 24/7:
Call 1-800-799-7233 Text “START” to 88788 thehotline.org
If you are in immediate danger, call 911. If this device may be monitored, use a phone or computer your abuser has never had access to — a library, a friend, a work device.
Help in Charlotte
Safe Alliance — Greater Charlotte Hope Line
Safe Alliance’s 24/7 Greater Charlotte Hope Line. Safe Alliance is Mecklenburg County’s domestic violence and sexual assault agency. safealliance.org
File for protection in Mecklenburg County
Mecklenburg County Clerk of Superior Court — Mecklenburg County Courthouse
832 East Fourth Street, Charlotte, NC 28202
Domestic violence protective orders (50B) are filed with the Clerk of Superior Court. Office open to the public Monday–Friday, 9:00 AM – 5:00 PM; DVPO hearings are held in Courtroom 4110.
How to get a protection order (NC Courts)
Free legal help in Charlotte
Legal Aid of North Carolina — Charlotte office — Free civil legal help, including domestic violence and family law, for eligible low-income residents of Mecklenburg County. Apply on the helpline at 1-866-219-5262. legalaidnc.org
Local 2-1-1 — NC 211
NC 211 — Managed by United Way of North Carolina — free, confidential, 24 hours a day in all 100 NC counties, including Mecklenburg. Dial 2-1-1 or call 1-888-892-1162. nc211.org
Shelters and programs near Charlotte
Shelters don’t publish their street addresses — for good reason. As of November 6, 2026, DomesticShelters.org lists 4 domestic violence programs in Charlotte, NC — plus 16 more programs nearby. Search there for filters like 24/7 hotlines, emergency shelter, pets, language, and accessibility.
More on the North Carolina page
Protective-order steps, address confidentiality options, and the state coalition are covered on the North Carolina help page. For planning ahead, read the safety plan and go-bag checklist and the phone, tech, and privacy safety checklist on the main page.
Last verified: November 6, 2026